I want you to be completely satisfied with your experience. If you’re not happy with the materials for any reason, we offer a 14-day refund window from your date of purchase.

✅ Eligibility for a Refund

To qualify for a refund:

• Your request must be made within 7 days of your purchase date.

• Include a brief reason for your refund request so we can continue to improve our products.

❌ Refunds Will Not Be Granted If

• The request is submitted after the 7-day window has expired.

📧 How to Request a Refund

Send an email to engnormie@aiingenuity.me

with the subject line: “Refund Request”, and include:

• Your full name

• The name of the purchased product

• Date of purchase

• Reason for your request

• The email address used at checkout

I will process your request within 3 business days and confirm whether your refund has been approved.

💳 Refund Method

If approved, refunds will be issued to the original payment method. Please allow up to 5 business days for the refund to appear, depending on your bank or card provider.